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Qworx Soluciones
IT Support

Your IT department, without the overhead

Professional tech support for SMBs. We solve your technology problems so you can focus on growing your business.

Immediate remote support
Security guaranteed
Response in under 4 hours
Services

Support tailored to your business

From one-off incidents to complete IT management. Choose the model that works best for you.

Helpdesk

Remote support to resolve day-to-day issues. Tickets, calls, and chat for your team.

  • Organized ticket system
  • Secure remote connection
  • Email and phone support
  • Real-time chat

On-site Support

Technicians at your office when the problem requires physical attention or installations.

  • Hardware repair
  • Network configuration
  • Equipment installation
  • Emergency response

Managed IT

Complete IT department outsourcing. We take care of everything.

  • Proactive 24/7 monitoring
  • Preventive maintenance
  • Updates and patches
  • Monthly reports
Coverage

We support your entire infrastructure

From computers to servers, we cover your entire technology ecosystem.

Desktops and laptops
Networks and connectivity
Servers
Cloud services
Printers and peripherals
Antivirus and security
Mobile devices
Backups and recovery

Have specialized systems? We support those too. Let's talk about your specific needs.

Plans

Choose the plan that fits best

Monthly support with guaranteed response. No long contracts or surprises.

Need one-time support?

We resolve incidents without monthly commitment. From 2 UF per ticket.

Request support

Basic

4 UF + tax /month

For small businesses that need occasional support.

  • 5 hours of support included
  • Remote support
  • Email support
  • Business hours
Get quote
Most popular

Essential

12 UF + tax /month

For businesses that need regular support with guaranteed response.

  • 10 hours of support included
  • Unlimited helpdesk
  • 4-hour response time
  • Monthly reports
Get quote

Professional

35 UF + tax /month

Complete managed IT for companies without a technology department.

  • Unlimited remote support
  • Priority attention
  • Proactive monitoring
  • Dedicated account manager
Get quote

All plans include access to our ticket system and email support. Prices in UF, excluding VAT.

Benefits

Why trust Qworx

Professional support that lets you focus on your business.

Fast response

Guaranteed SLA with response times we always respect.

Real savings

Costs less than a full-time IT employee, with more knowledge available.

Happy customers

Businesses that trust us to keep their technology running.

<4h
Response time
60%
Savings vs. hiring
98%
Satisfaction
Support Channels

Multiple ways to reach us

Choose your preferred channel. There's always someone ready to help.

Ticket Portal

Available: 24/7

Email

Available: 24/7

Client Portal

Available: 24/7

Response times according to your contracted plan.

Ready to stop worrying about technology?

Let's talk about your needs and find the perfect plan for your business.